What We Do
The Outcome Gap's mission is to enable all supply chain actors to improve human rights.
​​
We do this by building capabilities and confidence in supply chain social impact management
We know that current approaches to supply chain human rights management struggle to achieve the real-world results we all want to see. Supply chain visibility can be patchy, data sits in disparate places, and understanding social impact is hard.
​
The Outcome Gap was founded in 2023 with a mission to overcome these challenges and help supply chain actors achieve demonstrably improved working conditions.
​
Our team and associates are specialists in responsible sourcing, data analytics, tech transformation and monitoring and evaluation.
​
Together, we help suppliers, buyers and civil society organisations to understand, track and improve the social impact of supply chains.
Our approach
We offer a range of ways we can work together to suit different impact needs and budgets. Get in touch if you'd like to discuss what's most suited to your context.
Assess
"Honestly, I just don't know where to start"
What story is your supply chain data telling you?
Countless companies spend huge amounts on monitoring compliance, with little to no evidence of building supply chain resilience or improving social impact.
​
We help you get to grips with the evidence:
-
Statistical analysis of eg social audit
-
Evaluation of supplier capability building
-
Review effectiveness of external programmes and partnerships
So you can take stock of progress, understand strengths and weaknesses, and get set up to deepen your supply chain impact. ​​​​
Equip
"We know what our risks are but we're not strategic in reducing them"
We're specialists in helping you develop impact strategies and measurement approaches.
​
Supply chain impact strategy: Once you know your human rights risks, establish targets and create strategies to achieve improvement and impact - "theory of change" for responsible sourcing
Indicators and measurement frameworks: Organise your measurement in line with strategic priorities and compliance objectives; develop sampling strategies so you can budget to deepen your insights over time
​
Implement
"I need to get much better insights from the data we have"
Are your data management systems holding you back?
​
Paywalled data systems, lack of interoperability and shifting supplier baselines make it challenging to draw insight from supply chain data.
​
We help responsible sourcing teams get on top of their data, through tech transformation of existing systems, or building new. ​
​
Working with us
Discover what we do
If you're not sure if we can help, dive into our resources and read our latest news. The What We Do pages give you a good idea of our current services.
Get in touch
Whether you feel clear or not, just email or arrange a call directly with our founding director. We will always be honest as to whether we can help and how, or not!
Agree our contractual approach
We will work with you to define your objectives and configure a realistic approach for your budget.
​
We can deliver time-bound projects, ad hoc advisory contracts or long-term data management services.
Sign the details
Our Terms and Conditions lay out all the legals, addressing confidentiality, data protection and intellectual property.
​​
Because we want you to have the best experience working with us, we'll also make sure to agree ways of working that suit the needs of you and your team.
Delivery
We seek at every stage to surpass your expectations, with clear communication, smooth systems and a never-ending quest for quality. We regularly ask for and act on feedback.
​
Improve your impact
Whether we work on a short-term project or over a longer-period of time, we're confident that we will improve confidence and capabilities in social impact management. Just see our testimonials!
Principles
Transparency
We believe that supply chain data opacity is a key driver of inequality, and we seek to overturn this power dynamic by pursuing a long-term open data agenda
Accountability
We observe that most due diligence is enacted upon people, not with them, so we seek to embed long term accountability into supply chains
Safety
We know that data is political, so take every precaution (both technical and ethical) to ensure that shared data is safe data - secure, anonymised and aggregated