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What We Do

Human rights due diligence standards require companies to monitor the adequacy and effectiveness of their due diligence measures. We help you build the evidence systems to disclose actions, establish metrics and meet expectations, so you can also improve human rights outcomes over time. 

1

Assess

We help you understand the current state of human rights in your supply chain by digging into your data. We conduct statistical and evaluative reviews of social audit, supplier capability building programmes and more, to help you plan and deliver effective human rights due diligence.

2

Equip

If you’re ready to strengthen your social impact strategy and build internal momentum, our bespoke training and strategic advisory services can help.
Our expert team equips your stakeholders with the insight and confidence to see — and support — the meaningful change you’re driving.

3

Implement

Data interoperability remains a key barrier to social impact. We offer managed data services and platform integration support to get your systems and analytics in shape, so you can draw actionable insights whenever you need them.​

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Why choose us

Fewer Audits. More Impact
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  • At The Outcome Gap, we help you move beyond compliance toward continuous improvement

  • By embedding Monitoring, Evaluation, Accountability and Learning (MEAL) into your Human Rights Due Diligence (HRDD) decisions, we turn insights into real‑world change.

 

Identify. Understand. Act.
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  • Discover why problems exist — and which actions will deliver results.

  • Our unique approach combines deep human rights expertise with advanced data analytics, enabling you to uncover root causes, target the right interventions, and measure what truly matters.

  • We help you build the indicators, evidence systems and reporting methodology to demonstrate due diligence effectiveness, to corporate leadership, value chain partners, and under emerging regulatory frameworks such as EU CSDDD and CSRD/ESRS. 

 

People First, Always.
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  • We don’t just work with systems — we work with people.

  • As a small, dynamic team, we build hands‑on partnerships that are responsive, personal, and tailored to your real‑world challenges.

  • Together, we help you create meaningful, measurable improvements — not more paperwork.

Our Principles

Transparency

Supply chain data opacity is a key driver of inequality. We want to overturn this power dynamic via a long-term open data agenda

Accountability 

Due diligence should be done with people, not to them.

We embed accountability across the whole supply chain.

Safety

Data is political. We take every precaution to ensure that data is always secure, anonymised, and aggregated, so sharing it never puts people at risk.

Assess

"Honestly, I just don't know where to start"

What story is your supply chain data telling you? 

 

Pouring vast resources into compliance checks, yet still unsure if your supply chain is more resilient or your social impact is real?

 

The Outcome Gap cuts through noise and compliance reporting to identify what is, and isn’t working, via:

 

  • Statistical analysis (for example, of your social audits)

  • Evaluating whether your supplier capability building is delivering

  • Reviewing the effectiveness of your external programmes and partnerships.

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Equip

"We know what our risks are but we're not strategic in reducing them"

Struggling to move from risk lists to impact strategies that actually deliver?

 

Using a Theory of Change approach, our specialist team will support you via: 

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  • Theory of Change design - establish the logic connecting your HRDD activities to real outcomes for workers and communities 

  • Impact and HRDD effectiveness strategy - set goals, prioritise interventions and build improvement strategies grounded in evidence 

  • Indicator and KPI design - develop outcome-focused indicators aligned with your strategic priorities, due diligence and sustainability disclosure requirements 

  • Monitoring, Evaluation and Learning (MEL) frameworks - build the measurement architecture that tells you what's changing, why, and what to do next 

  • Supplier and partner data collection models - design data collection approaches that work across your supply chain, including through worker voice platforms and industry systems 

Implement

"I need to get much better insights from the data we have"

Data management systems holding you back? 

 

We get it. Paywalled data systems, lack of interoperability, shifting supplier baselines. It’s a big challenge to draw insights from your supply chain data. 

 

We’re here to help your responsible sourcing team to get on top of the data, via:

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  • Data and evidence - design or transform your systems so outcome data flows into decisions, not just dashboards 

  • Platform integration and interoperability - connect existing tools (audit platforms, worker voice systems, supplier databases) into a coherent learning infrastructure 

  • Programme learning and improvement reviews - periodic evaluations that assess what's changing over time and help you adapt 

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