What We Do
Human rights due diligence standards require companies to monitor the adequacy and effectiveness of their due diligence measures. We help you build the evidence systems to disclose actions, establish metrics and meet expectations, so you can also improve human rights outcomes over time.
Assess
"Honestly, I just don't know where to start"
What story is your supply chain data telling you?
Pouring vast resources into compliance checks, yet still unsure if your supply chain is more resilient or your social impact is real?
The Outcome Gap cuts through noise and compliance reporting to identify what is, and isn’t working, via:
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Statistical analysis (for example, of your social audits)
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Evaluating whether your supplier capability building is delivering
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Reviewing the effectiveness of your external programmes and partnerships.
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Equip
"We know what our risks are but we're not strategic in reducing them"
Struggling to move from risk lists to impact strategies that actually deliver?
Using a Theory of Change approach, our specialist team will support you via:
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Theory of Change design - establish the logic connecting your HRDD activities to real outcomes for workers and communities
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Impact and HRDD effectiveness strategy - set goals, prioritise interventions and build improvement strategies grounded in evidence
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Indicator and KPI design - develop outcome-focused indicators aligned with your strategic priorities, due diligence and sustainability disclosure requirements
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Monitoring, Evaluation and Learning (MEL) frameworks - build the measurement architecture that tells you what's changing, why, and what to do next
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Supplier and partner data collection models - design data collection approaches that work across your supply chain, including through worker voice platforms and industry systems
Implement
"I need to get much better insights from the data we have"
Data management systems holding you back?
We get it. Paywalled data systems, lack of interoperability, shifting supplier baselines. It’s a big challenge to draw insights from your supply chain data.
We’re here to help your responsible sourcing team to get on top of the data, via:
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Data and evidence - design or transform your systems so outcome data flows into decisions, not just dashboards
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Platform integration and interoperability - connect existing tools (audit platforms, worker voice systems, supplier databases) into a coherent learning infrastructure
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Programme learning and improvement reviews - periodic evaluations that assess what's changing over time and help you adapt
